Step 7 of 7
Three to five, each with the evidence it came from. Build one and watch it before you build another.
Sample data Sample company. Meridian Freight is made up, and so is every figure on this page. Nothing here came from a real mailbox.
Shipment status questions from customers
matched: status consignment mflAnswers the "status consignment mfl" for you. It drafts the reply in your own words, opening "hi" and signing off "thanks", and asks you before it sends.
44 messages in 89 days, usually answered in 45 minutes. For example: Status of consignment MFL/2600?; Status of consignment MFL/2601?
- Brisk: 143 replies you wrote; 22 words on average, 3 sentences; 42% use contractions
- Opens with "hi": in 22 words over 3 sentences on average
- Signs off "thanks": On the replies that had a sign-off at all.
Every one of these is editable once it exists, on the agent’s own What it knows page.
Building it makes a draft. Nothing runs until you read the draft and press run.
Proof of delivery questions from customers
matched: pod mflAnswers the "pod mfl" for you. It drafts the reply in your own words, opening "hi" and signing off "thanks", and asks you before it sends.
11 messages in 89 days, usually answered in 5 hours. For example: POD for MFL/2800; POD for MFL/2801
- Brisk: 143 replies you wrote; 22 words on average, 3 sentences; 42% use contractions
- Opens with "hi": in 22 words over 3 sentences on average
- Signs off "thanks": On the replies that had a sign-off at all.
Every one of these is editable once it exists, on the agent’s own What it knows page.
Building it makes a draft. Nothing runs until you read the draft and press run.
Rate enquiries to transporters
matched: rate puneKeeps track of the "rate pune" you send out, notices who has not come back, and writes the next one in your own words, opening "hi" and signing off "thanks" for you to approve.
45 messages you started in 89 days. For example: Rate enquiry — 2x20ft Pune to Chennai; Rate enquiry — 2x20ft Pune to Chennai
- Brisk: 143 replies you wrote; 22 words on average, 3 sentences; 42% use contractions
- Opens with "hi": in 22 words over 3 sentences on average
- Signs off "thanks": On the replies that had a sign-off at all.
Every one of these is editable once it exists, on the agent’s own What it knows page.
Building it makes a draft. Nothing runs until you read the draft and press run.
Overdue invoice chasing, to customers
matched: invoice payment overdueKeeps track of the "invoice payment overdue" you send out, notices who has not come back, and writes the next one in your own words, opening "hi" and signing off "thanks" for you to approve.
12 messages you started in 89 days. For example: Invoice INV-4100 — payment overdue; Invoice INV-4101 — payment overdue
- Brisk: 143 replies you wrote; 22 words on average, 3 sentences; 42% use contractions
- Opens with "hi": in 22 words over 3 sentences on average
- Signs off "thanks": On the replies that had a sign-off at all.
Every one of these is editable once it exists, on the agent’s own What it knows page.
Building it makes a draft. Nothing runs until you read the draft and press run.
E-way bill renewals
matched: way bill expiring hoursWatches for the way bill expiring hours from no-reply@icegate.example. When one arrives: extend or renew it before it lapses, and say so to whoever is waiting on it. It drafts whatever has to go out in your own words, opening "hi" and signing off "thanks" and asks you before it sends.
18 alerts from no-reply@icegate.example in 89 days. For example: E-way bill 90000 expiring in 24 hours; E-way bill 90005 expiring in 24 hours
- Brisk: 143 replies you wrote; 22 words on average, 3 sentences; 42% use contractions
- Opens with "hi": in 22 words over 3 sentences on average
- Signs off "thanks": On the replies that had a sign-off at all.
Every one of these is editable once it exists, on the agent’s own What it knows page.
Building it makes a draft. Nothing runs until you read the draft and press run.
It keeps reading. New mail goes through the same study every week, so the suggestions change as the business does. Nothing is sent and nothing is written; it is the same read-only grant.
- Every agent has a pause switch on its own page. Pausing stops it starting anything; it does not delete it.
- Every agent has a What it knows page listing everything it learned about you, where each fact came from, and a way to take any of them away.
- The Usage page shows what each run cost and how long it took, so the estimate on the last screen can be checked against what actually happened.